Grounds & Hounds Coffee Reviews

I had an issue with my order and reached out thinking it would be a quick fix, but I basically heard nothing useful for days. I even sent a follow-up while I was sitting there with my coffee, refreshing my email like an idiot, and still didn’t get a real answer. I’m fine waiting a bit if someone just says they’re looking into it, but this felt like my messages were going into a black hole. Really frustrating when all I needed was one simple reply. I probably won’t order again unless their customer support gets better.

I tried the pumpkin blend because I was excited for the seasonal stuff, but it just taste kind of stale to me. It didn’t really have that fresh pumpkin spice vibe I was expecting, so I was a little disappointed.

I tried to place my order, but the checkout kept freezing right after I entered my payment info. That always makes me a little cautious because I don’t want to get charged twice or have my card details stuck in limbo. I ended up rebuilding my cart twice, and it still wouldn’t go through. At that point I just gave up. Really frustrating experience.

These pods are fine and get the job done. A few cups have actually been good, though some do come out a little weak or kind of flat for my taste. They work with my machine without any issues, which I appreciate. For the price, I was hoping for a bit more, but they’re not bad.

The tracking updates were sparse, and the emails didn’t really clear things up, so I wasn’t sure where my coffee was for a few days. It did show up in the end, and the coffee itself was solid, but the delivery updates could definitely use some work

I ordered this as a gift, but it showed up later than expected, and the email updates weren’t very helpful. When it finally arrived, it looked a lot cheaper in person than I was hoping. I even kept the receipt because I wasn’t sure if I’d end up returning it.

I ordered coffee from Grounds & Hounds, and the delivery ended up showing up way later than the estimate. The tracking barely changed the whole time, so you’re just sitting there wondering if it’s actually on the way or totally lost.
I know delays can happen, but this was still frustrating. When you can’t get a clear update and it feels like nobody really knows where your order is, it makes the whole thing not worth it. I don’t think I’d order from them again.

My order arrived with one bag missing, which I noticed right away because the packing slip listed all 3 and there were only 2 in the box. I emailed support and it took a couple days, plus I had to follow up twice, but they did eventually send the missing bag and gave me a small refund. The coffee itself was really good, especially once I finally had everything I ordered. I just wish the fix had been a little quicker and didn’t take so much checking in.

I signed up for the subscription because it kind of made it sound like I’d be getting a better deal or some nice extras, but it never really felt that way. A lot of the promises were vague, like “exclusive perks” and “better value,” but I didn’t see much that actually mattered.

The coffee itself was okay, nothing terrible, but once shipping and the regular price were added in, it didn’t feel like I was saving anything. If anything, I kept wondering why I was paying subscription prices for coffee that tasted comparable to stuff I can grab elsewhere.

I ended up cancelling because the whole thing just didn’t feel worth it for me. If the perks had been clearer or actually noticeable, maybe I’d feel differently, but as it was, it felt like paying extra based on promises that never really turned into much.

I ordered the ground coffee, but the grind was all over the place 😕 Some of it was basically powder, while other bits were really chunky. It made my coffee taste off, and it clogged my filter twice. Frustrating, so I don’t think I’ll order the ground version from them again.

I really wanted to like the decaf, but it just tasted weak and sort of stale to me. I’m not sure if it had been sitting around too long or if it was just the batch I got, but something about it felt off. i couldn’t really enjoy it.

I had a frustrating time trying to return my order. I emailed them and waited days to hear back, and when they did reply, the responses were super short and didn’t really help much. The refund took way longer than I expected, and I literally had to keep following up just to get updates. The coffee itself was fine, but the return process was annoying enough that I don’t think I’ll order again.

Umm, I was disappointed with the coffee. The beans had a stale taste, like they’d been sitting around for a while.

So... the website worked fine overall, but it took me a bit to find what I was looking for. A few pages loaded kind of slow, and checkout felt a little busier than it needed to be. It’s not bad by any means, I just think it could be a bit smoother and easier to use.

I picked up a bag of the whole bean coffee and it was fine, just not really my thing. A couple cups turned out decent, but then others tasted kind of flat even though I didn’t change the grind or anything. The beans smelled fresh, so I had higher hopes, but the flavor wasn’t as rich as I expected. I might try a different roast sometime, but this one was just

I bought this because I liked the dog rescue angle, but after ordering, I couldn’t tell what my purchase actually helped with. It ended up feeling more like a label than a real impact, which seems preventable with a little more transparency. The coffee itself was just okay, so overall I was a bit disappointed.

I really wanted to like this, but the roast just tasted a little uneven to meee. Some cups were totally fine, but others had this burnt, bitter taste that kind of lingered. Maybe it’s just not my style, but for the price I was expecting something smoother.

I really wanted to enjoy this coffee subscription, because the coffee itself seemed promising, but the whole setup ended up being way too rigid for my life.

Trying to change the delivery timing was more annoying than I expected, and skipping or pausing an order didn’t feel simple at all. Instead of being convenient, it added this weird extra stress of having to log in and mess with settings every time my coffee needs changed.

For me, the whole point of a subscription is flexibility and less hassle. This felt more like another chore on my list, so I ended up canceling.

The coffee itself looks really good, and I was ready to order, but the two blends I had my eye on were sold out again. I’ve checked back a couple times now, so it’s starting to feel like I may need to look elsewhere

I tried using the discount code and it just would not work!!! Super annoying and frustrating!!!